Important notice:Please read these terms of use ("terms of use") carefully before using any of our website(s), products, services, or applications (collectively referred to as the “Services”) which is owned and/or operated and/or managed by Project Cloud 9 including but not limited to a website at https://www.cloudninesg.com/share-your-stories (“Share Your Stories”) and a virtual AI chatbot known as Stubby the Squid Bot (“Stubby”).

By accessing or using the Services, Share Your Stories, and/or Stubby in any manner, you unconditionally accept and agree to be bound by these terms of use and any additional terms and conditions that are referenced below. We reserve the right to change the terms of use at any time by publishing them on our website and/or by some other means. If you do not agree to these terms of use, do not use the Services, Share Your Stories, and/or Stubby.

Share Your Stories and Stubby are only intended for use in Singapore.

1. EmergencyIn the event of a medical emergency please call emergency services. If you are having suicidal thoughts or planning to act on suicidal thoughts, or if you feel that you may be a danger to yourself or to others, or if you otherwise have any medical or mental health emergency or severe mental health condition, or if you are in a crisis or trauma or abuse, please call the SOS hotline at 1800 221 4444.

2. We do not provide medical advice​While the Services, Share Your Stories, and/or Stubby may provide access to certain general medical information, these Services cannot and are not designed or intended to provide any medical or professional health care advice. They are not intended to be used for any diagnosis or treatment of disease or other conditions. Please consult and see the advice of your qualified healthcare provider prior to making any decisions related to your health. You will be solely at your own risk for all decisions and actions taken or not taken involving medical diagnosis, treatment, and care resulting from or in any way related to the use of these Services.

3. The Use of Share Your StoriesShare Your Stories allows you to pen your thoughts and stories in an anonymized manner. While you are able to view the anonymized stories of others, Share Your Stories is not intended for providing diagnosis, treatment or cure of a condition or disease.

4. Interaction with StubbyYour interaction with Stubby is with an AI chatbot and not a human. Stubby is restricted in the means of response. It is not intended for providing diagnosis, treatment or cure of a condition or disease. Stubby cannot and will not offer advice on issues it does not recognize.

5. User SubmissionsIf you submit or post any materials or content via our website(s), Share Your Stories and/or Stubby, you grant us and our affiliates a royalty-free, perpetual, irrevocable, transferrable, assignable, sub-licensable, worldwide license to use such materials and content, including alterations thereof, for our business purposes, in any form, in any media, and via any technology we choose, whether it exists now or is created in the future. You represent that any materials and content posted or otherwise submitted by you to the site are original to you and that you have the right to grant us these rights.

6. Limitation of LiabilityThe Services, Share Your Stories, and/or Stubby may contain hyperlinks to websites that are not maintained by Project Cloud 9. Project Cloud 9 is not responsible for the contents or reliability of those websites and does not necessarily endorse the views expressed in them. Project Cloud 9 has no control over and cannot guarantee the accessibility or proper functioning of those websites. Use of the hyperlinks and access to those websites and materials is entirely at your own risk.

Further, Project Cloud 9 shall not be liable to you or any third party for any damage or loss whatsoever arising from your access to or use of the Services, Share Your Stories, and Stubby, those websites and/or third-party information and materials. IF YOU ARE DISSATISFIED WITH SHARE YOUR STORIES, STUBBY OR ANY MATERIALS, OR SERVICES ON THE SERVICES, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES.

7. Privacy Statement
We do not require any personal identifiers or sensitive data hence we do not ask for it. You have the option to limit sharing of your personal data when you use the Services, Share Your Stories and/or Stubby. You can also keep your conversations private and device secure by following the best practices outlined here: do not provide any indication of personal or organizational names which can identify any individual or organization of the Privacy Statement; and safeguard your personal data and devices with appropriate security technologies. Please note that you may also subject to BotDistrikt’s (Stubby’s chatbot platform) T&Cs and privacy policy.

Please contact projectcloud9sg@gmail.com for any clarifications.
We are Cloud 9, a mental health group led by youths, for youths. Our primary goal is to improve help-seeking for youths and better the mental health landscape in Singapore! We are supported by the National Youth Council’s Youth Action Challenge and the Ministry of Culture, Community and Youth.
Project Cloud9
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